FAQs
Frequently asked questions
When will my order arrive?
We confirm every order on WhatsApp, then dispatch within 24 hours. Delivery takes 2 to 4 working days anywhere in Pakistan for a flat Rs 350.
How do I pay?
Cash on delivery. You pay the rider when your parcel arrives. There is no advance payment and nothing to pay online.
Can I change or cancel my order?
Yes. Message us on WhatsApp at +92 320 8516019 any time before your order is dispatched and we will change or cancel it.
Are your products genuine?
Every product is 100% genuine. Scratch the security code on the box and verify it on the brand’s official website.
What if I receive a wrong or damaged item?
Message us on WhatsApp within 3 days of delivery with a photo and we will replace it or make it right.
Do you deliver to my city?
Yes, we deliver to every city in Pakistan.
Do I need an account?
No. You can check out as a guest with just your name, phone number and address.
How do I reach you?
WhatsApp or call +92 320 8516019, or email contact@bestvapemart.com. We are available 12:00 PM to 12:00 AM daily.
Nicotine products are for adults 18 and over only.